From my admittedly biased patient perspective, I’m still left with the question: Are we measuring what matters to patients?

Pain and parking: Capturing the patient experience

With Patient Experience Week 2019 coming to a close, its fitting to share a blog I collaborated on with Health Quality Ontario’s (HQO) interim CEO, Anna Greenberg. Since HQO is mandated to measure quality improvement in health care delivery, we look at the issue of measurement from the evidence perspective and from the patient perspective.

From my admittedly biased patient perspective, I’m still left with the question: Are we measuring what matters to patients?

Take a read and share what your thoughts are.

https://www.hqontario.ca/Blog/patient-engagement/pain-and-parking-capturing-the-patient-experience