Health Quality Transformation 2015 – Judith John

Published on Nov 25, 2015

Judith John delivers a powerhouse presentation on transforming care by combining her patient experience with an inoperable brain tumour with that as a hospital executive to provide unique insights. Judith John’s career spans all aspects of communications, marketing and public affairs, with an extensive background in arts, culture, not-for-profit, health and social services.

Ms. John is active within the health care sector, having served as Vice President of Communications and Public Affairs at the Hospital for Sick Children and as Vice President of Communications and Marketing at Mount Sinai Hospital and Foundation. She also volunteers with Toronto Western Hospital, Princess Margaret Cancer Centre, University Health Network and Mount Sinai, concentrating on the patient experience, partnerships and communications.

A patient advisor for UHN’s Partners in Care program, Ms. John is a trained Patient Partner. She is part of the Province of Ontario’s Phoenix Project on education and patient care, and works with Patients Canada. She was on the 20th anniversary awards selection committee for The Change Foundation regarding initiatives around patient and family-centred care. She also volunteers with Health Quality Ontario, and is currently working on government relations for the Council of Academic Hospitals Ontario.

Ms. John has extensive community experience, having [...] continue the story

Marking the Distance


When Gweneviere Mann lost her short-term memory, following surgery to remove a brain tumor, she was forced to navigate life in a new way. But she wasn’t alone. With the support of her boyfriend, Yasir Salem, Gweneviere found she could tackle the challenges her condition threw her way—and a few more.

Funding Provided by:

Corporation for Public Broadcasting

National Endowment for the Arts

In partnership with POV.


Directed by: The Rauch Brothers

Art Direction: Bill Wray

Producers: Lizzie Jacobs & Mike Rauch

Animation: Tim Rauch

Audio Produced by: Jasmyn Belcher & Michael Garofalo

Music: Fredrik

Label: The Kora Records

Publisher: House of Hassle

A Sign of Strength

In my house, men are supposed to maintain a stiff upper lip in difficult times. Wet eyes were a sign of weakness.  However, it was OK to cheer for the athlete that shows a little emotion when he wins a major sporting event.  Wet eyes show that they genuinely care about what they are doing.  Tears during the national anthem of a medal ceremony are like a “perspiration of pride” from eyes that have seen the culmination of years of hard work.  To me, that is when it was acceptable for guys to show a little emotion.  After a brush with my mortality, I wear my emotions on my sleeve.  The celebrations are great and are easy to express my excitement, but in the same token it is much easier now to make my eyes water.  It confuses me.  Occasionally, stories of the heart that never would have affected me before my surgery now make me turn away, grab some tissues, and complain about my eyes watering from my “allergies.”  I’m still not comfortable with those “allergy attacks.”  I remember the first time it happened.  It was at my first lecture. I was telling a detailed account of what I [...] continue the story