Schwartz Center Compassionate Caregiver of the Year Dr. Amy Ship

In accepting the award, Ship spoke of the importance of small gestures in the doctor-patient relationship – specifically, the art of listening with both eyes and ears. “Returning the (patient’s) gaze is one of those powerful small gestures,” she said. “It encapsulates empathy and compassion – being present, fully present, to another human being: pausing to look back. To say with our eyes that we are listening, that we hear.”

It’s a lesson she teaches medical students who rotate through Healthcare Associates. “I’m proud to be a primary care doctor,” she said. “Primary care is focused on continuity, of knowing one’s patients through all their illnesses and the complexity of their lives. And primary care is focused on prevention – on protecting you from the consequences of untreated but silent diseases and from unnecessary tests or hospitalization. That’s care we all need and deserve.

“I look out tonight at a room filled with people who have the minds, energy and position to change medicine, and I want to make it clear that primary care needs saving. Those who practice it need to be given the time to do it right. Primary care can literally save lives, but it can not be done [...] continue the story